October 1st 2022

I’m a big fan of The Library of Things (check out their website here). They’re a social enterprise that started in 2014 that have quickly grown to cover 7 London neighbourhoods and recently successfully crowdfunded £370,000 to take the…

4th May 2022

It wasn’t long ago that the vast majority of hospitality tech was only available to bigger companies with deep pockets, an in-house IT team and sourced from a few specialist providers whilst smaller businesses relied on a low (or zero) a…

18th July 2021

As Monday sees the ‘retirement’ of the venue check-in QR codes, this week I’m taking a look at QR codes, their past, the present and speculating on the role of QR codes in the future of hospitality.

It doesn’t seem that long ago that QR …

16th May 2021

Last month LinkedIn (and many of my connections) reminded me that it’s been 2 years since I started working as a freelance consultant.

One of the questions I get asked most frequently about my work has to be: ‘So what do you actually do?’

7th March 2021

After what for many of us feels like an endless succession of lockdowns, stop-starts, curfews, and debates over what constitutes ‘a substantial meal’ we finally have provisional dates when we can reopen our terraces, welcome guests insid…

25th January 2021

On Sunday morning I woke up to snow falling outside my bedroom window. I sat with my (slightly confused) dog just watching the ground turn white while listening to the excited local kids playing outside.

I realised that for the first …

11th January 2021

...we fail to move forward.'

As most of us are getting used to the idea of another indefinite lockdown, home-schooling aside, it can be easy to feel frustrated and slip into 'hibernation mode' both personally and professionally.

As t…